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New Jersey's Energy Efficiency Program Transition

Transición del Programa de Eficiencia Energética de Nueva Jersey

In 2018, Governor Murphy signed into law the landmark legislation known as the Clean Energy Act. The law called for a significant overhaul of New Jersey’s clean energy systems by building sustainable infrastructure in order to fight climate change and reduce carbon emissions, which will in turn create well-paying local jobs, grow the state’s economy, and improve public health while ensuring a cleaner environment for current and future residents.

As part of this statewide undertaking, the Clean Energy Act required New Jersey’s investor-owned gas and electric utility companies to reduce their customers’ use of gas and electricity by set percentages over time. To help reach these targets, the New Jersey Board of Public Utilities approved a comprehensive suite of efficiency programs that would transition the state to some of the highest energy savings in the country.

These “next generation” energy efficiency programs feature new ways of managing and delivering programs historically administered by New Jersey’s Clean Energy Program™ (NJCEP).  While NJCEP will continue to offer some energy efficiency programs, all of the investor-owned gas and electric utility companies will now also offer complementary energy efficiency programs directly to their customers, as shown below.

Please visit this site regularly, browse the below Frequently Asked Questions (FAQs), and join our Energy Efficiency Listserv for additional details and the latest information.

Below is the energy efficiency contact information for the electric and gas utilities:

Electric Utility Contact Information

Electric Providers Commercial & Industrial Programs Residential Programs
 Public Service Electric & Gas Website and Email
Phone: 844-300-7734
Website and Email
Phone: 855-846-2895
Atlantic City Electric Website, Email and Phone: 866-353-0007 Website, Email and Phone: 866-353-0007
Jersey Central Power & Light
Website, Email and Phone: 800-662-3115
  Rockland Electric
Website, Email and Phone: 877-434-4100

Gas Utility Contact Information

Gas Providers Commercial & Industrial Programs Residential Programs
 Public Service Electric & Gas Website and Email
Phone: 844-300-7734
Website and Email
Phone: 855-846-2895
 New Jersey Natural Gas Website and Email
Phone: 877-455-6564
Website and Email
Phone: 877-455-6564
South Jersey Gas Website and Phone: 888-263-7372 Website and Phone:  833-493-0691
Elizabethtown Gas Website and Phone: 888-263-7372 Website and Phone:  833-493-0692

 

 

Frequently asked questions (FAQs) are grouped by the following subject areas; you can jump to any section by clicking on one of the topics below:

General FAQs
Commercial & Industrial Programs FAQs
Residential Programs FAQs
Contractor Specific FAQs
Questions

General FAQs

Why are some energy efficiency programs now managed by the utility companies?     (updated October 28, 2021)

The transition of the administration of certain energy efficiency programs from NJCEP to the utilities occurred in accordance with the mandates from the Clean Energy Act of 2018. These new programs allow the utilities to work directly with customers to achieve energy savings. The Board considered the following in establishing this transition:

  • Programs that rely heavily on the use of contractors will be handled at the utility level, where the utility companies can build strong relationships and lead co-branded advertising and marketing efforts.
  • Utilities will handle programs that rely on customer data or advanced metering infrastructure (AMI) to streamline customer data access layers and minimize the sharing of data to protect customer privacy.
  • Utilities are well-suited to deliver certain energy efficiency programs, such as those that are based on existing customer relationships and that rely on utility data and systems.

  • Utility administration works best for programs that can leverage utilities’ knowledge of energy consumption, customer demographics, workforce infrastructure, and existing customer relationships within their service territories. Utility access – and increased customer access – to energy use data enables the design of more personalized services and programs, targeted outreach, and individualized solutions for customers.

  • Utilities can offer flexible financing options such as on-bill repayment.
  • Customers may have more “brand awareness” and direct communication with their utility, facilitating the broader adoption of energy efficiency measures.


Which energy efficiency programs continue to be administered by NJCEP, and which are administered by the utilities? 
(updated October 28, 2021)
 
NJCEP continues to administer the following programs: 
•   Combined Heat & Power and Fuel Cells
•   Community Solar
•   Energy Savings Improvement Program
•   Large Energy Users
•   Local Government Energy Audit
•   Residential New Construction
•   SmartStart; Customer Tailored Energy Efficiency Program (CTEEP); Pay for Performance (new construction and gut rehab)
•   Solar

The utilities are responsible for programs serving existing buildings for all sectors (Commercial & Industrial, Residential, and Government), as well as for energy efficient product rebates, recycling, and the creation of new programs to better serve the needs of multi-family customers.

Where do I find information about the utility programs? (updated May 21, 2021)

Customers can get more information about their utility’s programs by visiting their website or calling the phone number listed above this FAQ section.

I am familiar with the past NJCEP names. What are the correlating existing building program names? (updated October 28, 2021)

NJCEP Commercial & Industrial Existing Building Programs Utility Program Category
SmartStart Existing Buildings (SSB) Prescriptive, Custom
Customer Tailored Energy Efficiency Program (CTEEP) Prescriptive, Custom
Direct Install (DI) Direct Install
Pay for Performance Existing Buildings (P4PEB) One or more of the following:
Engineered Solutions, Energy Management, Prescriptive, Custom

NJCEP Residential Existing Building Programs Utility Program Category
Home Performance with ENERGY STAR Existing Buildings: Home Performance with
ENERGY STAR single- and multi-family
Appliance Recycling Appliance Recycling
WARMAdvantage/COOLAdvantage Efficient Products: HVAC
Appliance Rebates Efficient Products: Appliance Rebates
Retail Lighting Efficient Products Retail Lighting

Does this transition affect low- and moderate-income customers?    (updated October 28, 2021)

Yes, the transition will ultimately expand the number of programs tailored for low- and moderate-income customers. NJCEP’s existing low- and moderate-income energy efficiency program, Comfort Partners, will continue to be co-managed between NJCEP and the utility companies. In addition, utilities have introduced a Home Weatherization for Income Qualified program that will serve the moderate-income population. The utilities will also continue to offer an enhanced HVAC rebate for low- and moderate-income customers.

How do I identify my energy utility company?  

Enter your address into our GIS utility finder to identify your gas and/or electric utility provider. Utilities are often referenced in this and other documents by the following acronyms:  

Electric providers: ACE: Atlantic City Electric, JCP&L: Jersey Central Power and Light, PSE&G: Public Service Electric and Gas and RECO: Rockland Electric Company.

Gas providers: ETG: Elizabethtown Gas, NJNG: New Jersey Natural Gas, PSE&G: Public Service Electric and Gas and SJG: South Jersey Gas

Commercial & Industrial Programs FAQs

What happens to my project that is already submitted and in the NJCEP pipeline? Will I get paid?    (updated October 28, 2021)

NJCEP will continue to process all eligible projects in the pipeline before the July 1 transition and will facilitate the payment as planned. Eligible projects include applications submitted to NJCEP prior to the date that the program(s) transitioned to the utility or for equipment purchased on or before June 30, 2021. The project will remain in the NJCEP pipeline until it is completed. There is no action needed on your part for the project to continue to move forward with NJCEP.

For NJCEP’s C&I SmartStart Buildings (SSB) Retrofit program, will I still have up to one year after purchase to apply to the program for qualifying equipment? (added June 9, 2021)

Yes,  SSB and CTEEP, NJCEP will continue to accept and process all applications for qualifying equipment/projects purchased on or before June 30, 2021 for all utilities except PSE&G, where equipment must have been purchased on or before May 31, 2021. The program provides for up to one year after purchase to apply.

Can I apply to both my utility’s program and NJCEP for the same equipment?  (updated October 28, 2021)

No, you may only apply to one program for an incentive or rebate. Please refer to the specific program rules regarding how much time you have to apply to a program once your equipment is purchased or installed.  

If you submitted an application to NJCEP prior to the launch of the utility program, your application will continue to be processed by NJCEP as long as it meets the program rules. If you have not yet submitted an application and if the existing building’s eligible equipment was purchased on or after the start of the utility’s program, you should apply to the utility’s program. If the eligible equipment was purchased prior to the launch of the utility’s program, it should be submitted to NJCEP. If you apply to the wrong program, your application will be declined and you will be directed to the correct program.

What if I have multiple project sites in different utility territories?       

The majority of the utility programs are being designed to provide a consistent experience throughout the state. If you are a large commercial customer, consider using the Large Energy Users Program, which will still be run by NJCEP. Other program applications should be submitted to the applicable utility for each site.

Residential Programs FAQs

For NJCEP’s Residential Appliance Rebate and HVAC (WARMAdvantage and COOLAdvantage) programs, will I still have up to 180 days after purchase to submit my rebate application? Who do I send it to? (added April 28, 2021)

Yes, you still have 180 days. NJCEP will continue to accept and process all applications for qualifying appliances and HVAC equipment purchases which occurred prior to July 1, 2021.* Appliances and HVAC equipment purchased on or after July 1, 2021* are eligible for utility-run rebate programs.

Can I pursue Home Performance with ENERGY STAR (HPwES) residential projects with my utility’s program?    

Yes. Residential (single-family and multi-family) customers will be able to pursue comprehensive, whole house projects through the utilities’ HPwES programs.  

What if my Home Performance with ENERGY STAR (HPwES) project was submitted and my contractor claimed/committed funding in New Jersey’s Clean Energy Program on or prior to the launch of the utility program? What will happen?  (updated October 28, 2021)

Home Performance with ENERGY STAR projects that have been committed funding in the NJCEP’s HPwES program prior to the start of the utility’s program will still be processed and completed through the NJCEP’s HPwES program as long as funding is available. There is no action to take on your behalf. If the project is not in that status in SnuggPro, the contractor will need to reapply through the applicable utility program.

Contractor FAQs

Can I pursue comprehensive business/commercial/industrial/local government projects with my utility’s program?       

Yes. Comprehensive programs for existing buildings will be available from the utilities for these sectors. The Direct Install program is available through the utilities for small non-residential customers, and other utility programs are available to support comprehensive energy efficiency projects.

If I am working on a single-measure project served by separate utilities for gas and electric, how do I know which utility program to submit a program application to?  (added April 28, 2021)

For single-measure projects that utilize one energy type, submit gas equipment to the gas utility and electric equipment to the electric utility for applicable rebates. For single-measure projects that utilize both gas and electric, the application can be submitted to either the gas or electric utility for the applicable rebate.

If I am working on an existing building project that saves both gas and electricity, will I have to apply to both my electric and gas utility for incentives?  (updated October 28, 2021)

No. You can submit dual-fuel (using gas and electric) projects to either your electric or gas utility’s program. The utilities work collaboratively to develop a system to allow you to access incentives for both fuels. They will handle the administration behind-the-scenes so you can access the total incentive without extra paperwork.

If I have a comprehensive project, (including both gas and electric measures), how do I decide which utility to submit my application to? 

Based on information provided by the utility companies on their websites, each customer and contractor will have to make individual decisions that best fit the needs of the project.

Can I apply to both my utility’s program and NJCEP for the same equipment?  (updated October 28, 2021)

No. You may only apply to one program for an incentive or rebate. If you submitted an application to NJCEP prior to the launch of the utility program (July 1, 2021), your application will continue to be processed by NJCEP as long as it meets the program rules. If you have not yet submitted an application and if the existing building’s eligible equipment was purchased on or after the start of the utility’s program, you should apply to the utility’s program. If the eligible equipment was purchased prior to the launch of the utility’s program, it should be submitted to NJCEP. If you apply to the wrong program, your application will be declined and you will be directed to the correct program.

If I am a contractor, how do I join each utility’s contractor trade ally network?  (updated October 28, 2021)

For more information about each utility’s residential and/or commercial/industrial contractor networks, contact each utility using the contact information listed above.

What will happen to the NJCEP cooperative advertising program for Home Performance and HVAC contractors? (updated October 28, 2021)

The cooperative advertising program for NJCEP’s Home Performance with ENERGY STAR and WARM/COOLAdvantage Programs is now closed. No advertising regarding these programs should be active in the marketplace. However, builders may still participate in co-op advertising for the Residential New Construction Program by emailing coop@NJCleanEnergy.com. 

Will the utilities be offering a Cooperative Advertising program similar to NJCEP? (updated October 28, 2021)

Jersey Central Power and Light and New Jersey Natural Gas, intend to offer cooperative advertising funding for certain residential programs. South Jersey Gas and Elizabethtown Gas intend to only offer cooperative advertising funding for the Efficient Products: HVAC program.  The utilities are working collaboratively and looking to have a cooperative advertising program developed by December 1, 2021. If you are interested in learning more, you should reach out directly to these utilities to ensure you receive relevant contractor communications regarding their program requirements.

Questions

Who should I call or email with questions? 

If you have questions about the transition, please contact us by email at Transition@NJCleanEnergy.com or the NJCEP call center at 866-657-6278.

* Exception may be for PSE&G customers if their comparable program opens prior to July 1, 2021.


Program Literature

Applications and Brochures - Download Program Materials

Clean Energy Learning Center


Subscribe to eNewsletter

Newsletter

State of New Jersey Energy Master Plan

Follow Us: Become a Facebook Fan!Follow us on Twitter!


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