New Jersey State Seal


Appliance Recycling

Refrigerator Freezer Recycling $50 Rebate

Program Literature

Applications and Brochures - Download Program Materials

Clean Energy Learning Center


Food Service Rebates

Commercial Food Service Equipment Rebates

Clothes Washer Rebate

Clothes Washer Rebate

Subscribe to eNewsletter

Newsletter

State of New Jersey Energy Master Plan

Follow Us: Become a Facebook Fan!Follow us on Twitter!

New Jersey's Energy Efficiency Program Transition

Transición del Programa de Eficiencia Energética de Nueva Jersey

In 2018, Governor Murphy signed into law the landmark legislation known as the Clean Energy Act. The law called for a significant overhaul of New Jersey’s clean energy systems by building sustainable infrastructure in order to fight climate change and reduce carbon emissions, which will in turn create well-paying local jobs, grow the state’s economy, and improve public health while ensuring a cleaner environment for current and future residents.

As part of this statewide undertaking, the Clean Energy Act required New Jersey’s investor-owned gas and electric utility companies to reduce their customers’ use of gas and electricity by set percentages over time. To help reach these targets, the New Jersey Board of Public Utilities approved a comprehensive suite of efficiency programs that would transition the state to some of the highest energy savings in the country.

These “next generation” energy efficiency programs feature new ways of managing and delivering programs historically administered by New Jersey’s Clean Energy Program™ (NJCEP).  While NJCEP will continue to offer some energy efficiency programs, all of the investor-owned gas and electric utility companies will now also offer complementary energy efficiency programs directly to their customers, as shown below.

Please visit this site regularly, browse the below Frequently Asked Questions (FAQs), and join our Energy Efficiency Listserv for additional details and the latest information.

Below is the energy efficiency contact information for the electric and gas utilities:

Electric Utility Contact Information

Electric Providers Commercial & Industrial Programs Residential Programs
 Public Service Electric & Gas Website and Email
Phone: 844-300-7734
Website and Email
Phone: 855-846-2895
Atlantic City Electric Website, Email and Phone: 856-351-7036
Jersey Central Power & Light
Website, Email and Phone: 800-662-3115
  Rockland Electric
Website, Email and Phone: 877-434-4100

Gas Utility Contact Information

Gas Providers Commercial & Industrial Programs Residential Programs
 Public Service Electric & Gas Website and Email
Phone: 844-300-7734
Website and Email
Phone: 855-846-2895
 New Jersey Natural Gas Website and Email
Phone: 877-455-6564
Website and Email
Phone: 877-455-6564
 South Jersey Gas Website and Phone:  888-263-7372
 Elizabethtown Gas Website and Phone:  888-263-7372

 

 

Frequently asked questions (FAQs) are grouped by the following subject areas; you can jump to any section by clicking on one of the topics below:

General FAQs
Commercial & Industrial Programs FAQs
Residential Programs FAQs
Contractor Specific FAQs
Questions

General FAQs

Why will some energy efficiency programs now be managed by the utility companies?     

The transition of the administration of certain energy efficiency programs from NJCEP to the utilities is in accordance with the mandates from the Clean Energy Act of 2018. These new programs will allow the utilities to work directly with customers to achieve energy savings. The Board considered the following in establishing this transition:

  • Programs that rely heavily on contractors' use will be handled at the utility level, where the utility companies can build strong relationships and lead co-branded advertising and marketing efforts.
  • Utilities will handle programs that rely on customer data or advanced metering infrastructure (AMI) to streamline customer data access layers and minimize the sharing of data to protect customer privacy.
    • Utilities are well-suited to deliver certain energy efficiency programs, such as those that are based on existing customer relationships and that rely on utility data and systems.
    • Certain programs are best delivered on a consistent statewide basis, whereas others may still be effective when modified for each utility territory.
    • Utility administration works best for programs that can leverage utilities’ knowledge of energy consumption, customer demographics, workforce infrastructure, and existing customer relationships within their service territories. Utility access – and increased customer access – to energy use data enables the design of more personalized services and programs, targeted outreach, and individualized solutions for customers.
  • Utilities can offer flexible financing options such as on-bill repayment.
  • Customers may have more “brand awareness” and direct communication with their utility, facilitating the broader adoption of energy efficiency measures.

Which energy efficiency programs will continue to be administered by NJCEP, and which will be administered by the utilities?  
 
NJCEP will continue to administer the new construction programs for commercial and industrial (C&I), residential, and government customers. NJCEP will also continue offering the Residential New Construction, Large Energy Users, Combined Heat & Power & Fuel Cells, and Solar & Community Solar Programs, as well as the Local Government Energy Audit Program, the Energy Savings Improvement Program, and energy efficiency opportunities for state government facilities. The utilities will be responsible for all programs serving existing buildings for all sectors (C&I, residential, and government), as well as for energy efficient product rebates and recycling and the creation of a new program to better serve the needs of multi-family customers.

When will the program transition take place?
(updated June 9, 2021)   

PSE&G launched its program for existing buildings on June 1, 2021. All other electric and gas utilities will begin launching programs for existing buildings on July 1, 2021.

Where do I find information about the utility programs? (updated May 21, 2021)

Customers can get more information about their utility’s programs by visiting their service providers’ website or calling the phone number listed above this FAQ section.

Will the programs that continue to be administered by the NJCEP end on June 30, 2021? (added April 28, 2021)

The NJCEP programs will continue to remain open during the transition process.

When the existing building programs transition from NJCEP to the utilities, what are the correlating new program names so I know which program to ask the utility about?  (added June 9, 2021)

If you are interested in a particular NJCEP existing building program that is among the programs transitioning to the utilities, the following are the corresponding utility programs consistent with the June 10, 2020 Board Order. You may also refer to the table below.

All new construction programs (C&I and Residential) will remain with NJCEP, as well as the Large Energy Users, Combined Heat & Power – Fuel Cell, and Local Government Energy Audit programs.

NJCEP Commercial & Industrial Existing Building Programs Utility Program Category
SmartStart Existing Buildings (SSB) Prescriptive, Custom
Customer Tailored Energy Efficiency Program (CTEEP) Prescriptive, Custom
Direct Install (DI) Direct Install
Pay for Performance Existing Buildings (P4PEB) One or more of the following:
Engineered Solutions, Energy Management, Prescriptive, Custom

NJCEP Residential Existing Building Programs Utility Program Category
Home Performance with ENERGY STAR Existing Buildings: Home Performance with
ENERGY STAR single- and multi-family
Appliance Recycling Appliance Recycling
WARMAdvantage/COOLAdvantage Efficient Products: HVAC
Appliance Rebates Efficient Products: Appliance Rebates
Retail Lighting Efficient Products Retail Lighting

Does this transition affect low- and moderate-income customers?   

Yes, the transition will ultimately expand the number of programs tailored for low- and moderate-income customers. NJCEP’s existing low- and moderate-income energy efficiency program, Comfort Partners, will continue to be co-managed between NJCEP and the utility companies. In addition, as a result of the transition, more programs will be introduced that will be available to low- and moderate-income customers.

How do I identify my energy utility company?  

Enter your address into our GIS utility finder to identify your gas and/or electric utility provider. Utilities are often referenced in this and other documents by the following acronyms:  Electric providers:   ACE: Atlantic City Electric, JCP&L: Jersey Central Power and Light,     PSE&G: Public Service Electric and Gas and RECO: Rockland Electric. Gas providers:   ETG: Elizabethtown Gas, NJNG: New Jersey Natural Gas, PSE&G:    Public Service Electric and Gas and SJG: South Jersey Gas

Commercial & Industrial Programs FAQs

What happens to my project that is already submitted and in the NJCEP pipeline? Will I get paid?   

Yes. NJCEP will continue to process all eligible projects in the pipeline and will facilitate the payment as planned even after the program is closed to new applications. There is no action needed on your part for the project to continue to move forward with NJCEP.

If I apply to the program now but my project will not be completed by June 30, 2021, what will happen? (added April 28, 2021)

The NJCEP programs will be fully funded and will accept new applications into all programs until June 30, 2021*.  Any project application received by June 30, 2021 will be retained and processed though final payment by NJCEP. Those projects will not be transferred to a utility.

What are the deadlines for energy efficiency C&I Program applications to NJCEP? (added June 9, 2021)

New construction projects and large energy users continue to utilize NJCEP’s SSB, CTEEP, P4P new construction, and Large Energy User programs before and after the utility program launch.

PSE&G Customers

  • Direct Install: Customers will continue to apply to the NJCEP DI program until the PSE&G DI Program launch on July 1, 2021. After July 1, 2021 NJCEP will not accept new DI applications in PSE&G service territory.
  • Pay for Performance: All customers will continue to apply to the NJCEP P4P program until PSE&G’s program launch on June 1, 2021. Customers with PSE&G as their electric and gas provider, Existing uilding projects submitted between June 1, 2021 and before July 1, 2021 submit to PSE&G if the equipment fuel type exactly matches the fuel type served by PSE&G.  If PSE&G is the gas AND electric provider, apply with PSE&G. If the equipment saves only gas OR electric, and PSE&G is that fuel supplier, apply with PSE&G.  If the equipment saves only gas OR electric, and PSE&G is NOT that fuel supplier, apply with NJCEP.

    P4P existing building projects on or after July 1, 2021, submit applications to the utility as the NJCEP program will no longer be accepting applications. If equipment was purchased prior to July 1, 2021, then they can instead submit to NJCEP SSB or CTEEP.

    Projects that would have utilized P4P can utilize one or more of the utility’s programs: Engineered Solutions, Energy Management, Prescriptive, or Custom.

  • SmartStart Buildings/Customer Tailored Energy Efficiency Program: Customers with qualifying equipment purchased before June 1, 2021 continue to use NJCEP’s SSB or CTEEP existing building prescriptive program. Customers have up to 12 months from the date of equipment purchase to apply to NJCEP SSB.
    Customers with SSB qualifying equipment purchased on or after June 1, 2021 and before July 1, 2021 submit to PSE&G if the equipment fuel type exactly matches the fuel type served by PSE&G.  If PSE&G is the gas AND electric provider, apply with PSE&G. If the equipment saves only gas OR electric, and PSE&G is that fuel supplier, apply with PSE&G.  If the equipment saves only gas OR electric, and PSE&G is NOT that fuel supplier, apply with NJCEP.

    Customers with SSB qualifying existing buildings equipment purchased on or after July 1, 2021, submit applications to the utility.

All Other Utility Customers

  • Direct Install/Pay for Performance: Customers will continue to apply to the NJCEP DI and P4P existing building programs until the utility’s Program launch on July 1, 2021. After July 1, 2021 NJCEP will not accept new DI or P4P existing building applications.
  • SmartStart Buildings/Customer Tailored Energy Efficiency Program: Customers with qualifying equipment purchased before July 1, 2021 continue to use NJCEP’s SSB or CTEEP existing building prescriptive program. Customers have up to 12 months from the date of equipment purchase to apply to NJCEP SSB.

    Customers with SSB qualifying existing buildings equipment purchased on or after July 1, 2021, submit applications to the utility.

For NJCEP’s C&I SmartStart Buildings Retrofit program, will I still have up to one year after purchase to apply to the program for qualifying equipment? (added June 9, 2021)

Yes, for SSB and CTEEP, NJCEP will continue to accept and process all applications for qualifying equipment/projects purchased on or before June 30, 2021 for all utilities except PSE&G, where equipment must be purchased on or before May 31, 2021. The program provides for up to one year after purchase to apply.

Can I apply to both my utility’s program and NJCEP for the same equipment?  

In general, equipment can only receive one rebate. If your utility has a program that has already launched, then you should apply for a rebate through the utility program. If your utility’s program has not yet launched, then you should apply for a rebate through NJCEP. The exception to this rule would be the existing energy efficiency programs at New Jersey Natural Gas, Elizabethtown Gas, and South Jersey Gas that currently allow for customers to access rebates from both programs in accordance with established rules. New projects submitted on or after July 1, 2021 would only be entitled to utility rebates from these utilities.

What if I have multiple project sites in different utility territories?       

The majority of the utility programs are being designed to provide a consistent experience throughout the state. If you are a large commercial customer, consider using the Large Energy Users Program, which will still be run by NJCEP. Other program applications should be submitted to the applicable utility for each site.

If I am a PSE&G customer and purchase C&I existing building prescriptive equipment before June 1, 2021, but don’t complete an application until after that date, then to which program (PSE&G or NJCEP) do I apply?  (added May 21, 2021)

You have up to 12 months from the date of purchase to apply for rebates through the NJCEP SmartStart Buildings (SSB) existing buildings program for equipment purchased before June 1, 2021. If either your gas or electric service is provided by a utility other than PSE&G, you should continue to use the SSB program for dual-fuel measures at this time. Similarly, incentives for equipment purchased before the program launch date for the other utility company programs will continue to be submitted and processed by NJCEP SSB program.

If I am a PSE&G customer for only gas or only electric, should I apply separately to NJCEP for the energy efficient measures of the fuel type I do not purchase from PSE&G? (added May 21, 2021)

Yes, but only until the other utility companies launch their programs. As of June 1, 2021, customers who are served by PSE&G for only electric or only gas, but not both, will apply to PSE&G for measures that target the fuel type served by PSE&G. These customers will apply to NJCEP’s SSB, CTEEP, and P4P programs for measures that target the fuel not served by PSE&G. Dual-fuel measures will continue to use the NJCEP programs during this period.

If I am served by PSE&G can I still use the Pay for Performance (P4P) Existing Buildings Program with NJCEP?  (added May 21, 2021)

If you are served by PSE&G for both gas and electric, after the June 1, 2021 PSE&G program launch, you may only use PSE&G Existing Buildings program unless you submitted an NJCEP application before June 1, 2021. If you are served by PSE&G for only gas or electric, but not both, you will continue to use the NJCEP’s P4P Existing Buildings program until the other utilities launch programs. The utilities will be launching Energy Solutions for Businesses, offering a suite of programs including incentives for prescriptive and custom measures and solutions for comprehensive projects.  NJCEP will continue to offer P4P for New Construction beyond the launch of all utility programs.

I am an Atlantic City Electric (ACE) customer, when will I be able to apply to their Direct Install (DI) program? (added June 9, 2021)

ACE will not be accepting applications until August 1, 2021. However, since DI is a comprehensive dual-fuel program offering, you have the option to apply through your gas company. All New Jersey gas companies will be accepting DI applications beginning on July 1, 2021.

I am an Atlantic City Electric (ACE) or JCP&L customer, when will I be able to submit a multifamily project through their commercial programs? (added June 9, 2021)

ACE and JCP&L* will not be accepting multifamily projects into their commercial programs until October 1, 2021. However, since this is a comprehensive dual-fuel program offering, you have the option of participating through your gas company. All New Jersey gas companies will be accepting multifamily projects beginning on July 1, 2021.

*JCP&L will be ready to engage and discuss multifamily projects with customers and program allies on July 1, 2021.  You can contact JCP&L at energysavenj@firstenergycorp.com.

 

Residential Programs FAQs

For NJCEP’s Residential Appliance Rebate and HVAC (WARMAdvantage and COOLAdvantage) programs, will I still have up to 180 days after purchase to submit my rebate application? (added April 28, 2021)

Yes, NJCEP will continue to accept and process all applications for qualifying appliances and HVAC equipment purchases prior to July 1, 2021*. Appliances and HVAC equipment purchased on or after July 1, 2021 will be eligible for utility- run rebate programs.

What are the deadlines for residential energy efficiency program applications to NJCEP?  (added June 9, 2021)

  • Appliance Rebates and HVAC Programs

Customers  of investor-owned utilities who have purchased qualified appliances or HVAC equipment purchased prior to July 1, 2021, by customers of the investor-owned utilities may still submit their projects through NJ’s Clean Energy Program through either the Appliance Rebate Program or the WARM/COOLAdvantage Program for heating, cooling and water heating equipment. Those customers will have 180 days to submit their rebate through the program.  Appliances and HVAC equipment purchased on or after July 1, 2021 will be eligible for utility- run rebate programs.

  • Home Performance with ENERGY STAR

Please note that for projects in both PSE&G electric and gas service territory, any Home Performance with ENERGY STAR (HPwES) projects that have been claimed and committed funding in the NJ’s Clean Energy Program’s HPwES prior to or on May 31, 2021, will still be processed and completed through the NJCEP HPwES program.  There is no action to take on your behalf. If the project is not in that status in SnuggPro, the contractor will need to reapply through the PSE&G program should the customer be both a gas and electric PSE&G customer.  

For all other projects, any HPwES projects that have been claimed and committed funding in NJ’s Clean Energy Program’s HPwES prior to or on June 30, 2021, will still be processed and completed through the NJCEP HPwES program. 

  • Appliance Recycling Program

The Appliance Recycling Program (including bulk recycling) will no longer be available beginning July 1, 2021. All appliance pick-ups through NJ’s Clean Energy Program will have to completed by June 30, 2021. Please contact your utility starting July 1, 2021 for more information regarding its Recycling Program. 

Can I apply to both my utility’s program and NJCEP for the same equipment?  

In general, equipment can only receive one rebate. If your utility has a program that has already launched, then you should apply for a rebate through the utility program. If your utility’s program has not yet launched, then you should apply for a rebate through NJCEP. The exception to this rule would be the existing energy efficiency programs at New Jersey Natural Gas, Elizabethtown Gas, and South Jersey Gas that currently allow for customers to access rebates from both programs in accordance with established rules. New projects submitted on or after July 1, 2021 would only be entitled to utility rebates from these utilities.

Can I pursue Home Performance with ENERGY STAR (HPwES) residential projects with my utility’s program?    

Yes. Residential (single-family and multi-family) customers will be able to pursue comprehensive, whole house projects through the utilities’ HPwES programs.  

What if my Home Performance with ENERGY STAR (HPwES) project was submitted and my contractor claimed/committed funding in New Jersey’s Clean Energy Program on or prior to May 31, 2021?  What will happen?  

Please note any Home Performance with ENERGY STAR projects that have been claimed and committed funding in the NJ’s Clean Energy Program’s HPwES prior to or on May 31, 2021, will still be processed and completed through the Clean Energy Program’s HPwES program.  There is no action to take on your behalf. If the project is not in that status in SnuggPro, the contractor will need to reapply through the PSE&G program should the customer be both a gas and electric PSE&G customer. 

I am an Atlantic City Electric (ACE) customer, when will I be able to submit a multifamily project through the Home Performance with ENERGY STAR (HPwES) program? (added June 9, 2021)

ACE will not be accepting multifamily projects for the HPwES program until October 1, 2021. However, since HPwES is a comprehensive dual-fuel program offering, you have the option to apply through your gas company. All New Jersey gas companies will be accepting HPwES applications beginning on July 1, 2021.

Contractor FAQs

Can I pursue comprehensive business/commercial/industrial/local government projects with my utility’s program?       

Yes. Comprehensive programs for existing buildings will be available from the utilities for these sectors. The Direct Install program will continue to be available through the utilities for small non-residential customers, and other utility programs will be available to support comprehensive energy efficiency projects.

If I am working on a single-measure project served by separate utilities for gas and electric, how do I know which utility program to submit a program application to?  (added April 28, 2021)

For single-measure projects that utilize one energy type, submit gas equipment to the gas utility and electric equipment to the electric utility for applicable rebates. For single-measure projects that utilize both gas and electric, the application can be submitted to either the gas or electric utility for the applicable rebate.

If I am working on an existing building dual-fuel single-measure project that uses both gas and electricity, will I have to apply to both my electric and gas utility for incentives?  (updated May 21, 2021)   

After all of the New Jersey utilities have launched their existing building programs, you can submit dual-fuel (using gas and electric) projects to either your electric or gas provider’s program. The utilities are working collaboratively to develop a system to allow you to access incentives for both fuels. They will handle the administration behind-the-scenes so you can access the full incentive without extra paperwork.

For PSE&G programs that have launched, see the timeline above; dual-fuel measures can be submitted to PSE&G only if PSE&G is the provider of both gas and electric. Customers who are served by PSE&G for only electric or only gas, but not both, will continue to apply to NJCEP for dual-fuel projects until the corresponding utility programs launch.

If I have an option of two comprehensive programs with either my gas or electric utility, how do I decide which program to submit my application to?  (added April 28, 2021)

Based on information provided by the utility companies on their websites, each customer and contractor will have to make individual decisions that best fit the needs of the project.

Can I apply to both my utility’s program and NJCEP for the same equipment?  

In general, equipment can only receive one rebate. If your utility has a program that has already launched, then you should apply for a rebate through the utility program. If your utility’s program has not yet launched, then you should apply for a rebate through NJCEP. The exception to this rule would be the existing energy efficiency programs at New Jersey Natural Gas, Elizabethtown Gas, and South Jersey Gas that currently allow for customers to access rebates from both programs in accordance with established rules. New projects submitted on or after July 1, 2021 would only be entitled to utility rebates from these utilities.

If I am a contractor, how do I join PSE&G's contractor trade ally network?

For more information about PSE&G's residential and/or commercial/industrial contractor network, contact PSE&G at the following number 855-846-2895 or visit PSEG's website.

What will happen to the NJCEP cooperative advertising program for Home Performance and HVAC contractors? (added June 9, 2021)

The cooperative advertising program for NJCEP’s Home Performance with ENERGY STAR and WARM/COOLAdvantage Programs will close at 5:00 p.m. on June 30, 2021. No advertising regarding these programs should be active in the marketplace after that date.   

Will the utilities be offering a Cooperative Advertising program similar to what NJCEP has today? (added June 9, 2021)

Elizabethtown Gas, Jersey Central Power and Light, New Jersey Natural Gas, and South Jersey Gas intend to offer cooperative advertising funding for certain residential programs. Currently, they plan to launch that feature on October 1, 2021. If you are interested in learning more, you should reach out directly to these utilities to ensure you receive relevant contractor communications regarding their program requirements.

Will NJCEP cooperative advertising still be available for Residential New Construction? (added June 9, 2021)

Yes, if you participate in the Residential New Construction Program, you may still benefit from cooperative advertising funding from NJCEP. Email coop@NJCleanEnergy.com for more information.

Questions

Who should I call or email with questions? 

If you have questions about the transition, please contact Transition@NJCleanEnergy.com or the NJCEP call center at 866-NJ-SMART (657-6278).

* Exception may be for PSE&G customers if their comparable program opens prior to July 1, 2021.

Follow New Jersey’s Clean Energy Program on Facebook and Twitter for the latest information.  More information will be posted here as it is available.


Appliance Recycling

Refrigerator Freezer Recycling $50 Rebate

Program Literature

Applications and Brochures - Download Program Materials

Clean Energy Learning Center


Food Service Rebates

Commercial Food Service Equipment Rebates

Clothes Washer Rebate

Clothes Washer Rebate

Subscribe to eNewsletter

Newsletter

State of New Jersey Energy Master Plan

Follow Us: Become a Facebook Fan!Follow us on Twitter!


New Jersey State Seal